Return Policy: We believe in offering the Very Best … Value, Quality, and Service. You may return unused items for a refund (minus 10% restocking fee) or exchange used items within 30 days from the date of purchase. Custom orders may not be returned unless defective. Shipping charges are not refundable. Returns on Used/Installed parts: Returns on used parts will be accepted within 30 days of the date purchased and will have a 25% restocking/repainting (if applicable) fee. An Item Is Damaged or Defective: Please call us immediately at 817-465-GEAR (4327). Please leave package in the condition you received it. Do not throw away box or any packing material. This will speed up the claim process if the damaged occurred during shipping.